Stops Caching Without Exception

Topics: User Forum
Jan 16, 2009 at 1:41 PM
Edited Jan 16, 2009 at 1:47 PM
Hi, I've got SharedCache installed and running on a single node in a production environment.  When I first start up the service, it works fine.  At some point within a few hours of running, the cache empties completely, and new additions to the cache do not stick.  The traffic log continues to report Add actions, and the app that is adding items to the cache does not throw an exception when attempting to add.  However, nothing gets cached until I restart the service.  No errors are reported in the event logs related either.

I restart the service, and it starts working again for a little while.

Any ideas what the problem might be?

BTW, I'm running version on Windows Server 2008 under the LocalSystem account.

As this is in production, I'd label this as urgent.

Jan 16, 2009 at 4:14 PM

Hi Pete,

thanks for your post.

hopefully you have enabled logging. if so are you able to provide me the files?

do you have any kind of msn - can you send it to me over a system email? I can have later

on a deeper look into it and will try to give you asap a feedback.




Jan 18, 2009 at 1:04 AM
hi pete,

just wanted to let you know that by tomorrow the new release is available. from your supported log files i could not find anything which could point out on a specific error.

regards, roni